To ensure the quickest possible response, please direct your enquiry to the most appropriate contact, as specified below.
Owners corporation / body corporate enquiries
Binks and Associates | Binks@Riviere.net.au | Ph (03) 9536 5700
For all general enquiries, including moving in/out bookings.
Adriene |BM@Riviere.net.au | Telephone: 0408 431 302
Security & Electronic Access
Please email our security team:
- For issues with electronic security devices (FOBs & Garage Remotes).
- To report the loss or theft of an electronic security device.
- To report faulty/damaged/insecure doors.
- Or any other security related concerns.
Important note: If you witness a thief or have concerns about any person(s) on the premises, please call police for urgent attendance before emailing security.
Security Team | Security@Riviere.net.au
Building defects and repairs
LU Simon (Builder) | Ph (03) 9488 0000 | firstname.lastname@example.org
Emergency maintenance issues
Electrician – Surelec Electricians
Service: (03) 9416 4425 | 24 Hour Emergency: (03) 9416 4425
Plumber – Kilburn Plumbing
Service: (03) 9428 0056 | 24 Hour Emergency (03) 9428 0056
Air conditioning – AC Goulding
Telephone: (03) 9585 7577 (24 Hours)
Locksmith – DDSecurity (formally Matnick Security)
Telephone: (03) 9300 8899 (24 Hours)
Tenanted Properties – Tenants should first contact tradespeople recommended by their property manager or rental agent for issues within their residence.
- Please check your circuit breakers and isolation valves before calling electricians or plumbers.
- A call-out for any item that falls outside the warranty period will be charged to you directly by the respective contractor. To ensure unnecessary costs, please ask the Owners Corporation if you are unsure.